If You Build It, Will They Come? Designing Truly Patient-Centered Health Care


There is often a disconnect between what patients say they want and what other providers or payers think patients want. Research from the National Partnership for Women and Families suggests that a truly patient-centered health care system must be designed to incorporate features that matter to patients‚ including whole person care, comprehensive communication and coordination, patient support and empowerment, and ready access. 

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Hospitals and Healthcare Institutions