State Quitlines are telephone helplines offering free cessation services to tobacco users who want to quit smoking. QuitlineNC provides free cessation services to any North Carolina resident who needs help quitting tobacco use. Quit Coaching is available in different forms, which can be used separately or together to help any tobacco user give up tobacco. Quitline counseling is widely accessible, convenient to use, and generally provided at no cost to users. Content may be adapted for specific populations, and tailored for individual clients.
Counseling may be: Reactive (tobacco user or recent quitter initiates contacts) or proactive (tobacco user or cessation specialist makes initial contact, and the cessation specialist schedules follow-up calls). Quitlines may provide additional interventions such as mailed self-help materials, integrated web-based and text-messaging support, and evidence-based, FDA-approved medications for tobacco cessation (Fiore et al., 2008). If you are considering this intervention, you may also want to consider "Clinical Integration of Fax Referrals to Quitlines"